BeFit

Sometimes, email typos can happen while you're filling in your information. Please check your Promotions or Spam folder to see if our messages were filtered there.

If everything looks correct but you're still not receiving emails, you can reach out to the BeFit team by submitting the support form. Your inquiry will be reviewed by one of our Managers or customer service agents, and we'll get back to you within 24 hours on weekdays, or by the next working day if it's the weekend.

BeFit uses AirFob, a mobile-based access system inside the BeFit app. No physical key fob is required. The BeFit app is available for download in the Apple App Store and Google Play Store. Search “Befit Philippines” in store.

Make sure to turn on your Bluetooth and enable location in your phone settings and in the BeFit Philippines app settings.

1. Download the BeFit App from the App Store or Google Play.
2. Open the BeFit app
3. Type the email address you used to sign up for your membership. Log in using OTP
4. Once logged in, tap on your profile (upper right corner)
5. Select digital key
6. Tap “Activate Digital Key on This Device”
7. Once activated, you'll see a green circle indicating your key is active and you may tap on the reader to enter the gate.

If a payment fails, BeFit retries up to three times. If payment fails, your account gets temporarily suspended, and your digital key will stop working. Please make sure to:

• Check if your credit card is locked, and speak with your bank to unlock the card so payments can go through.
• Ensure your account has sufficient funds so payments can go through.