Membership Terms & Conditions
These Membership Terms & Conditions (“Agreement”) are entered into between The Be Company, Inc. (operating as “BeFit”) ("BeFit", "We", "Us") and the individual ("You", "Member") registering for a membership to access BeFit facilities and services.
By digitally registering for a BeFit membership, you confirm that you have read, understood, and agreed to the following terms:
Principal Terms
This Agreement becomes legally binding upon your digital acceptance during the online registration process.
"BeFit" includes BeFit Philippines, its branches, affiliates, agents, and authorised personnel.
Memberships are non-transferable unless approved in writing by BeFit.
Type of Membership Plans
BeFit Core Membership
Membership Fee
Your membership fee will follow the current rates at the time you sign up. Billing is monthly.
Commitment Options
You can choose between:
Annual (lock-in) plan: A 12-month commitment with recurring payments (monthly).
Auto-Renewal of Annual (lock-in) Plans
All 12-month Annual (lock-in) plans will automatically renew for another 12-month term at the end of the initial contract period unless the member submits a written cancellation request at least 30 days prior to the end of the current term. Renewed memberships will follow the same payment frequency and membership type unless the member requests a change or cancels.
Flexible (no lock-in) plan: A flexible option with no long-term commitment; you can cancel any time. Payments are also made on a recurring basis (monthly). Cancellation must be made at least 7 working days before the next billing cycle to avoid additional charges.
Club Access
Your membership provides access to one selected BeFit gym location, your “home gym.”
Cancellation Policy
Annual (lock-in) plans: Cannot be cancelled during the 12-month contract period.
Auto-Renewal of Annual (lock-in) Plans
All 12-month Annual (lock-in) plans will automatically renew for another 12-month term at the end of the initial contract period unless the member submits a written cancellation request at least 30 days before the end of the current term. Renewed memberships will follow the same payment frequency and membership type unless the member requests a change or cancels.
Flexible (no lock-in) plans: can be cancelled at any time upon request.
Cancellation takes effect at the end of your current billing cycle. To avoid being charged for the next billing cycle (monthly), cancellation must be submitted at least seven working days before the next billing date to allow processing and communication with our billing partner. Otherwise, the next payment may still be charged.
Freeze Policy
You may freeze your membership up to 3 times per year, with each attempt allowing a freeze of up to 30 days, for a total of 90 days.
A small freeze fee may apply for Core members. Freeze requests must be submitted at least seven working days before the next billing date to allow processing.
BeFit Platinum Membership
Membership Fee
Your membership fee will follow the current rates at the time you sign up. Billing is monthly.
Commitment Options
You can choose between:
Annual (lock-in) plan: A 12-month commitment with recurring payments (monthly).
Auto-Renewal of Annual (lock-in) Plans
All 12-month Annual (lock-in) plans will automatically renew for another 12-month term at the end of the initial contract period unless the member submits a written cancellation request at least 30 days prior to the end of the current term. Renewed memberships will follow the same payment frequency and membership type unless the member requests a change or cancels.
Flexible (no lock-in) plan: A flexible option with no long-term commitment; you can cancel any time. Payments are also recurring (monthly). Cancellation must be made at least 7 working days before the next billing cycle to avoid additional charges.
Club Access
Regular Platinum memberships give you access to all BeFit locations nationwide.
Special Platinum memberships purchased during pre-sales may give you access to only one chosen BeFit location.
Cancellation Policy
Annual (lock-in) plans: Cannot be cancelled during the 12-month contract period.
Flexible (no lock-in) plans: Can be cancelled anytime upon request.
Cancellation takes effect at the end of your current billing cycle. To avoid being charged for the next billing cycle (monthly), cancellation must be submitted at least seven working days before the next billing date to allow processing and communication with our billing partner. Otherwise, the next payment may still be charged.
Freeze Policy
You may freeze your membership up to 3 times per year, with each attempt allowing a freeze of up to 30 days, for a total of up to 90 days.
A small freeze fee may apply for Core members. Freeze requests must be submitted at least seven working days before the next billing date to allow processing.
Fees, Billing, and Access Terms
Day Pass
Subject to the current rates available at the time of enrollment.
Valid for use on the day of purchase and redeemable on the date of purchase.
Non-transferable and non-refundable.
Payment Terms
Joining fees are applicable upon initial registration. If a member cancels their membership and later re-registers, the joining fee will apply again at the time of reactivation.
Membership rates are auto-billed based on the selected billing frequency, either bi-weekly or monthly, as chosen during registration. Validity of memberships and passes starts upon purchase.
Pre-sale Billing
Your first payment will be collected at sign-up.
Monthly billing: Regular billing will always occur on the 1st of every month. If your membership starts before the 1st (e.g., the gym opens mid-month), any unused days you already paid for will be credited as a pro rata adjustment on your next bill.
Bi-weekly billing: Billing continues every 14 days from your original payment date, even after opening. No changes.
Your official billing cycle begins only once the gym opens.
BeFit Membership
Both Core and Platinum memberships offer 24/7 access, use of 100+ machines, in-person group classes, Wi-Fi, lockers, and app access to manage your membership and book classes. The difference is, Platinum includes multi-gym access (except for special Platinum pre-sale packages with one gym access), access to digital Les Mills classes, speciality classes (like Yoga, Pilates, HYROX), and the ability to invite a friend, all included. Core can still access those extras, but only by adding a Booster for a small fee. Both offer flexible payments, no lock-in, and freeze options.
In short: Platinum = all-inclusive, while Core = build-your-own with Boosters. For more information about your membership benefits or comparison, just go to the BeFit website at the membership page.
Bring a Friend
Bring a Friend credits are a membership privilege and are non-transferable, non-convertible to cash, and may only be used in accordance with BeFit’s prevailing policies and procedures.
To maintain a safe, comfortable, and high-quality gym environment for all members, BeFit reserves the right to limit, modify, suspend, or discontinue the Bring a Friend privilege at any time, whether on a gym-wide, branch-specific, or membership-specific basis, based on operational requirements, facility capacity, safety considerations, or other business needs.
Members whose membership package expressly includes the Bring a Friend privilege at the time of enrollment shall continue to enjoy such privilege for the duration of their active membership, unless otherwise suspended or modified pursuant to these Terms and Conditions.
BeFit may, at its sole discretion, discontinue offering the Bring a Friend privilege to new memberships, membership renewals, or specific membership plans once capacity thresholds or operational limits have been reached.
Access Control (Air fob)
Access to BeFit facilities is enabled through your BeFit App, a mobile-based entry system. Your smartphone serves as your access key. No physical fobs or cards to lose, sharing access or “tailgating” is prohibited, and misuse may result in penalties or termination.
Payment Conditions
Late or Fail Payment
If your payment fails, your membership will be automatically suspended effective the date of the failed transaction. BeFit will retry billing multiple times within a span of 10 days. If a scheduled payment is unsuccessful, the member’s account will be placed on temporary suspension, and access to BeFit facilities and services may be disabled until all unpaid dues are fully settled.
Outstanding balances can be settled after cancellation. To access the gym again, you must first settle any outstanding balances on your previous membership. You will need to register as a new member, and pay the applicable joining fee and current membership rates at the time of re-registration.
Price Adjustments
Subject to 30-day notice. Members can cancel before the new rate applies.
Conduct & Responsibility
Minimum membership age is 18 years old. Members above 16 and below 18 shall submit a copy of the Agreement and Guardian Consent duly signed by his/her legal guardian before accessing any BeFit location.
Follow all gym rules, posted instructions, and staff guidance.
BeFit is not responsible for health risks; members should seek medical clearance if unsure of fitness.
BeFit is not liable for injury, illness, or personal loss.
Lockers are available for your convenience, but are used at your own risk.
Privacy Notice
BeFit Philippines collects, uses, stores, and processes your personal information for purposes including membership registration, access control, billing, communication, service delivery, and legal compliance, in accordance with RA 10173 (Data Privacy Act of 2012). Your data may be shared with authorised third-party service providers for operational needs, subject to strict confidentiality and data protection standards. Appropriate security measures are in place to safeguard your information against unauthorised access or disclosure. You have the right to access, correct, delete, or object to the processing of your data, and your information will be retained only as long as necessary for its intended purpose or as required by law. In case of a data breach, you will be notified in accordance with applicable regulations.
You may review our privacy policy here. For privacy-related concerns, you may contact us at care@befit.ph.
Promotions
Time-bound and subject to availability.
Cannot be exchanged for cash or transferred.
Not valid with other discounts or corporate memberships unless specified.
You may not create multiple accounts or memberships to redeem the same promotion more than once. BeFit reserves the right to revoke promotional benefits, suspend, or terminate memberships suspected of abuse. Participation in promotions is at BeFit’s sole discretion.
Class Booking Policy
Certain classes may be made available on a pre-booking basis and must be reserved within the designated booking window. BeFit reserves the right to temporarily or permanently suspend your class booking privileges if you repeatedly no-show or fail to attend pre-booked sessions without prior cancellation within the cancellation window.
Grounds for Cancellation
BeFit reserves the right to immediately cancel or blacklist the member without refund in the event of:
Non-payment;
Violation of gym rules or misconduct toward staff or other members;
Unauthorised use of facilities or tailgating access; or
Fraudulent or abusive behaviour affecting BeFit operations or the community.
General Terms
BeFit may temporarily close or adjust operating hours for maintenance or emergencies without compensation.
BeFit may assign this Agreement or the collections due herein to a third-party financial institution without prior notice.
This agreement may be assigned to a third party without affecting your rights.
BeFit reserves the right to revise this Agreement at any time.
All prices include 12% VAT as required by law.
Waiver of Liability
By accepting this Agreement, you acknowledge the inherent risks associated with physical exercise and the use of gym equipment. You voluntarily assume all such risks and release BeFit, its employees, and affiliates from liability for any injury, loss, or damage incurred while using the facilities, except in cases of gross negligence or wilful misconduct.
You confirm that you are in good physical condition and have no known medical condition, impairment, or disability that would prevent you from safely using BeFit facilities or participating in fitness-related activities. You acknowledge that BeFit has not provided any medical advice before or after your acceptance of this Agreement. It is your sole responsibility to consult with a licensed medical professional before using the gym, especially if you have any current or future health concerns. BeFit disclaims any liability arising from your failure to obtain appropriate medical clearance.
Declaration
By registering, you confirm:
- All information provided is accurate.
- You are physically capable of engaging in gym activities.
- You have read and accept all terms in this Agreement.
- Terms may be updated from time to time. Your continued use of the service after effectivity constitutes acceptance.
- You are familiar with and shall keep yourself updated on the gym rules and regulations, as may be updated from time to time.
- Your digital acceptance prior to purchasing your membership is legally equivalent to a handwritten signature.