BeFit Personal Trainer: Progress confidently with a personal trainer

Progress confidently with a personal trainer

A BeFit Personal Trainer builds a plan for your goals, teaches proper form, and keeps you accountable—so you feel confident from day one.

Easily book through the BeFit app
Personalized plan for your goal
Learn safe form on every machine
Progress check-ins that keep you on track

Frequently Asked Questions

How do I speak with a live agent?

At BeFit, our team is available in two simple ways:

Visit us in-club and speak with our team directly (once the club is open)
Submit your case here in the chat by clicking the following link.

We'll get back to you by email — or in person if needed.

When will Makati or Alabang open?

Makati and Alabang gyms open early 2026.

I was charged twice (double charges) — what should I do?

No need to worry! Duplicate charges can happen sometimes due to payment processing issues, internet problems, or bank communication hiccups, but we're here to help you get it sorted out. Take a moment to check your email for the payment receipts — sometimes one may look like a pending charge on your statements and then disappear within 24-48 hours.

If you find that both charges went through, don't worry at all; we'll take care of it. Just reach out to our Club Manager directly by clicking on this link. They'll be happy to review the charges and assist you further.

I was charged but didn't receive any confirmation — what should I do?

Sometimes, email typos can happen while you're filling in your information. Please check your Promotions or Spam folder to see if our messages were filtered there.

If everything looks correct but you're still not receiving emails, you can reach out to the BeFit team by submitting the support form. Your inquiry will be reviewed by one of our Club Managers or customer service agents, and we'll get back to you within 24 hours on weekdays, or by the next working day if it's the weekend.

When do my recurring payments start?

Recurring payments only begin after your home gym opens and your membership is activated. No recurring charges before opening.